We’re lucky in life to usually have a choice of who we want to trust in our lives, with our homes being highly likely the most valuable asset we own and arguably the most important, we need to have trust in how they are managed.
“Trust is essential to the development of healthy, secure, and satisfying relationships.” Without trust, we cannot achieve security in our decisions.
A lack of trust means doubt, doubt that taps away at your mind and leaves you unsure of what action to take and whether you are going in the right direction. But trust isn’t only a concept that affects our personal lives, it also impacts our relationship as a consumer. When you hire someone to carry out a service, you expect an honest and efficient job to be done, but it’s not always easy to know if you’ve put your trust in the right person until after the work is done.
Carol Walker at Harley Therapy says, “Trust involves risk. You put a desired outcome into another person’s hands, and this means you are making yourself vulnerable and might feel worry and fear.” So how can you trust that the people you do business with aren’t just pulling the wool over your eyes, to get themselves ahead and make their own profit?
When you appoint an estate agent to sell your home, you are not only entering into a business relationship over one of your largest financial assets, but also one of your most prized and personal possessions. You need to know that you can trust your appointed agent to take responsibility for entering your property with respect and to market it in the best possible way, achieving a smooth outcome at the best price. Equally, when you are purchasing a house, you need to be safe in the knowledge that the property you’re purchasing is a fair reflection of what has been advertised, without an inflated cost.
The relationship with your estate agent is also vital in helping to achieve the best outcome. Trust leads to good communication. With good, open and honest communication between all parties, the end result should be a positive outcome for all. Luckily an extensive variety of modern comparison and review websites have really opened the door on trust issues. You can access huge amounts of impartial information on businesses at the touch of a button.
Some websites may make extreme, and potentially biased, claims in much the same way as social media’s “Fake News” phenomenon, so it is important to make sure when you are researching online that you are reading quality information from impartial sources. You need to choose a website that will really help to get an honest overview of the companies that you are utilizing, as you can see for yourself what other customers felt about the services they were provided with. As Trustpilot states; “Sharing experiences builds trust and transparency” and helps people buy with confidence which is great for both businesses and their prospective clients.
As an estate agent, our customers place trust in us to deliver, which is why we partnered with Trustpilot to provide an honest reflection of our customer service. We’re proud to see our reputation reflected in our reviews, resulting in our position in the top 10 estate agents on Trustpilot, nationwide.
You can read all of our customer reviews online, and see for yourselves, why you can trust us with your most valuable asset, in what can be a very challenging time in your life.