Tenants

If you rent one of our fully managed properties and have an emergency, please contact our out of office emergency contractor, We Fix on 0208 948 1688.

As your letting agent, we provide a reliable, trustworthy service where issues or concerns will be dealt with quickly and efficiently by our friendly, expert team.

How it works

Holding Deposit

Pay to reserve the property, capped at 1 weeks rent. This is then deducted from your first month's rent.

References

This part of the process usually takes a few days, after which your application will either be successful or refused. We will accept an accounts/auditors reference if you are self-employed. We have to reference applicants as a duty of care to the owners to ensure the application is truthful and they are able to afford the monthly rental. We also have to carry out Right to Rent checks on all applicants to ensure they have the right to reside in the UK.

Security Deposit

Deposits are registered with the Tenants Deposits Scheme and then held by us in a deposit account, this is usually 5 weeks rent and will be refunded in full at the end of the tenancy, provided there are no deductions due to outstanding bills or damage.

Check-In

You will be checked in by an Inventory Clerk or the Landlord who will run through the inventory and pass on any important details such as security and heating systems.

Rental Payments

Must be made by standing order and payable monthly in advance.

Existing
tenancy fees

Download PDF

New
tenancy fees

Download PDF

Planning to rent?

Register now to book your viewing

Tenants - Planning to rent
Sign up for Property Alerts
Opt in to receive Marketing Communication

For more information on how we use your data, please refer to our privacy policy