About us

We are an independent agency, founded in 1992 with the simple principle of delivering outstanding customer service, by experienced and entrepreneurial estate agents. The founders, Ed Mackenzie Smith and Stephen Tetlow, continue to be involved in the day-to-day running of the business.

Our company ethos, to treat every client as if they were our only client, has enabled us to grow into a network of six branches; Fleet, Hartley Wintney, Hook, Farnborough, Yateley and Ash Vale.

Over the years, we have acted for thousands of clients and continue to be recommended by friends, family and the local community. Read our latest Trustpilot reviews to see why we’re one of the UK’s most trusted agents.

Our local teams know the area and property markets intimately. Combining that local knowledge and decades of experience, we pride ourselves on providing accurate, up-to-date advice.

When you deal with Mackenzie Smith you will be treated with the utmost respect and provided with unique advice and a strategy tailored to your individual requirements.

We are a member of the National Association of Estate Agents (NAEA, the UK’s leading professional body for estate agency) and also The Property Ombudsman (TPO).

We uphold the high professional and ethical standards laid out in the Code of Practice for Residential Estate Agents; it is our duty to protect and promote clients’ interests whilst acting in a fair and proper manner.

Our NAEA membership also demonstrates that we are covered by the Client Money Protection (CMP) Scheme, ensuring you have a route to redress should something go wrong.

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