Great news! At a Trust Score of 9.7, Mackenzie Smith is now in the Top 10 of the Trust Pilot Estate Agent reviews. This just goes to show how much our Mackenzie Smith customers appreciate and care about our service to them. 


Established in 1992 and priding the experience of our staff in the Land and Property market, Mackenzie Smith has been offering excellent advice and service to customers for over 25 years in Hampshire and Surrey. Accredited, we follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards.

Our “Excellent”, five star rated service simply demonstrates the overall attitude of the Mackenzie Smith staff, who have always been passionate about providing a quality personal service, considering it a driving factor in their daily working lives.

There is almost nothing better than receiving great feedback from a happy and satisfied customer and knowing that a job has been well done. Take for example, buyers Mr & Mrs Roderick who along with awarding Mackenzie Smith five stars for performance, thanked the Yateley team. “From negotiation and our offer being accepted up to completion the guys were always there to help.” Senior Client Manager Gavin Fry’s response makes the Mackenzie Smith work ethic clear. “It is great to hear that you are happy with our service, it’s hugely important to us as an agency for both our buyers and vendors.”

In fact, compliments are almost flying in from customers. Just a few days ago, the Lettings team had the most flattering of praise from Mr Thorning, who directly stated they were “Always helpful and very trustworthy” and Senior Client Manager Kris Holmes based in Hook was described by Mrs Summers as giving a “Fantastic service” for her mother’s house sale.

So keep up to date with Trust Pilot to see Mackenzie Smith at our next anticipated stop, Trust Score 9.8… And a big thank you to all of our supportive customers who have taken the time and effort to give Mackenzie Smith a review.