Property Lettings 
and Management

Our Lettings & Management Team

We believe that each of our clients should receive a highly tailored personal service, to feel as if they were our only client; and use our detailed local knowledge to provide accurate valuation advice to aid our clients’ decision making.

Michael Clarke, MARLA, Lettings Director

Michael’s experience in the industry spans over four decades, three of which he’s spent specialising in the lettings market. He has accurately valued thousands of different property types during that time and succeeded at both corporate and independent agencies.

Nowadays, nothing gives Michael greater pleasure than building long-lasting relationships with his clients. His integrity and knowledge of the sector have helped to re-establish Mackenzie Smith as the area’s number one lettings agency.

Francis Williams, Senior Lettings Consultant

Francis has worked in the property industry in Fleet for over 40 years, and as such, combines a wealth of experience alongside local knowledge when valuing property. Being a people person, his favourite aspect of his job is the interaction with his clients, and he does all that he can to ensure that both landlords and tenants are always happy.

When not at work, Francis likes to unwind by exploring Fleet’s countryside or playing table tennis with friends and family.

Tracy Cook, Lettings Manager

With a career in the property industry spanning over 35 years, Tracy is now a walking and talking encyclopaedia on all things property. She first started out her career in the industry at the grand old age of 17 and has gone on to succeed in residential, new homes and land sales. Tracy now deals solely with lettings, which she enjoys for the variety of challenges each day brings.

Away from landlords and tenants, Tracy’s spare time is taken up by her love of MotoGP and a certain Valentino Rossi.

Jenny Walter, Lettings Administrator

Jenny has a longstanding history within the industry having worked for both independent and corporate agencies for over a quarter of a century. That experience comes in handy on a daily basis, with Jenny responsible for making sure every tenancy agreement runs as smoothly as possible for both landlord and tenant.

When Jenny isn’t at work, she enjoys making the most of the countryside on her doorstep, along with travelling to new places with her husband and miniature schnauzer dog.

Imogen Ayres, Lettings Negotiator

Having worked in a sales role across multiple industries, from cars to construction, Imogen started her career in the property sector with a large corporate in the Lettings Department, bringing with her a wealth of knowledge and experience. 

In her spare time, Imogen is an avid fish keeper having multiple tropical aquariums and enjoys seeing new places with her partner and her pint sized pooch. They have a love for cars and speed and often travel to car shows and events all around the country.