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Mackenzie Smith

COVID-19 Safety Guidelines

November 30, 2021

Firstly, we would like to thank all of our clients, colleagues, and communities for working hard to keep our workplace and homes as safe as possible over the last year or so, your co-operation in such challenging times has been hugely appreciated by all involved.

We wanted to give our assurance that we will be continuing to keep health and safety at the forefront of our operations.

These policies will be continually reviewed and amended in line with further government guidelines advice.

You can access the government's latest guidance here.

It is a legal requirement to wear a face-covering when visiting our branches or on a viewing. Please, unless you are exempt, ensure you are wearing one.

When visiting a branch, please wait for a staff member to greet you so that they can be wearing a face-covering whilst interacting with customers.

The nature of our job, with viewings and valuations, means we are in contact with quite a few people on a daily basis, so this is for both our colleagues and your own safety.

Our teams will continue to report any track and trace notifications or signs of symptoms, and we would please encourage our clients to do the same.

Should you have any questions at all, please don’t hesitate to speak with your local team, they will be happy to assist.

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