This week we’re shining the spotlight on one of our newest recruits, James Webster. James joined our Hartley Wintney office at the start of this year and is already settling in well, in a different approach to usual, we’ve asked James to introduce himself within our spotlight series.

“As soon as I finished college, I wanted to get straight into work. Initially I had a weekend job in a customer service role at a local golf club. During my time at the club I built some great relationships with both my colleagues and the clients, quickly recognising that this was one of my key strengths. During my childhood, my family had moved home on a few occasions, so I was loosely aware of the process involved. I loved going around on viewings and was always intrigued as to the life of an estate agent. At 18 I combined what I saw to be my best skills and the interest in property to become an estate agent, fourteen years later I’ve never looked back. Over my career I’ve been lucky enough to work in some of the prime areas within the Home Counties and have seen the market changing, therefore the role of an estate agent changing – it is very fast paced and you always have to be ahead of the game. Whilst the job has seen many changes, the personal touch is still very much a core focus for me. No matter which road the industry takes, you will never escape the need for professional knowledge and advice, it will always remain important to build a rapport with clients to assist in managing the process from instruction through to completion.

After fourteen years in the industry, meeting new people every day and being invited to value their home is still easily my favourite aspect of the job; you never quite know what you are going to see until you walk through the door. I love winning the business, knowing that your client entrusts you with their biggest asset. I recall back to my very early years, when a client in Esher had a home on the market for £2.5million. Despite my age at the time, the owners got to know me, entrusted me with viewings and upon a successful sale, were absolutely delighted. Whilst the gift of the biggest fruit and veg basket I’d ever seen (they were fruit market traders) was incredibly generous, just being recognised for doing a good job was thanks enough and is one of the best parts of the job.

Having been in the industry for some time, you get to know all about your competition. Mackenzie Smith had been on my radar for quite a while, not hugely surprising considering they’ve been around for so long (25 years) and are a leading player in Surrey/Hampshire. Not only has the company remained privately owned, but the owners/directors are very much involved on a day-to-day basis, understanding the business and the industry through and through. It’s great also to be working with experienced agents all across the firm, which is by far a selling point as each and every client benefits from a dedicated client manager who knows what they are doing.

I’m really enjoying getting to know Hartley Wintney. It’s a quaint, real English village with everything you need, surrounded by a beautiful common and cricket green. For me, the walks and views through and around the village are idyllic and really encapsulate the peace in the village, despite being so close to major road and rail networks.

When I’m not helping the residents of Hartley Wintney with their property needs, I’m potentially helping others with their fitness needs. I have a keen interest in fitness and have qualified as a personal trainer. Alongside this I’ve also done some fitness modelling along with representing a skincare brand. Besides that, I love my music, having achieved grade 6 in the trumpet and a self-taught pianist.”

If you’d like to speak to James and our team at Hartley Wintney about selling your house, or would like any information regarding our services, please contact the Hartley Wintney branch on (01252) 844015 or e-mail