Our Head Office is located alongside our Fleet branch in our central High Street location.
To visit, we recommend booking an appointment to ensure the relevant contact is available.

Ed Mackenzie Smith, Chairman

Ed began his career in Estate Agency in Camberley, Surrey in 1972. He was responsible for launching a land and new homes business for a highly successful competitor in 1986 before stepping out in 1991 and founding Mackenzie Smith from a single office in Fleet. His specialisation in land and development along with new homes has enabled Mackenzie Smith to enjoy considerable success in this field since the formation of the company 22 years ago.

As Managing Director, Ed not only steers the direction the company will take and oversees the success of all our offices and departments, but is also heavily involved in the land and new homes part of the business. Ed’s extensive background working in property sales and lettings, and with some of the most well known new homes developers in the region, makes him the ideal figurehead for the company as we continue to grow and move forward.

edms@mackenziesmith.co.uk  01252 597764

Tracey Easton, Financial Controller

Staff Tracey EastonTracey has been with Mackenzie Smith since July 2007, joining as a branch secretary advancing to PA to the MD within a year. Through lots of hard work and training, Tracey progressed to Accounts and HR Manager, more recently being promoted to Financial Controller. This diverse and challenging role is highly demanding and Tracey rises to the challenge.  Her knowledge and insight into the business through these specialisms is absolute.

“Working for Mackenzie Smith is both challenging and rewarding with no two days the same. I enjoy the variety and constantly strive to develop and progress my career and the company.”


Stephen Tetlow, Managing Director

Stephen, a founding member of Mackenzie Smith, has been in estate agency for over 30 years. He has managed the sale of hundreds of homes in the surrounding towns and villages in the Hampshire, Berkshire and Surrey border area.

Stephen’s approachable manner and clear delivery of highly regarded advice make him a pleasure to work with. Having managed a full range of clients and property sales Stephen knows how to take an appropriate approach to any situation or house sale.

“I believe the importance of truly understanding a buyers requirements, not only ensures that we are able to match them to our clients homes, but it often means that they are more likely to pay the right price in order to secure the property of their dreams.” Stephen Tetlow, Sales Director


Vicky Jarman, Marketing Manager

photoVicky Jarman studied at Bournemouth University, achieving a 2.1 in Advertising and Marketing Communications.  Specialising in ‘in-house’ Marketing since graduating in 2010, Vicky has a diverse range of experience and skills to personally oversee the marketing function for the company. This includes the day to day brand awareness of Mackenzie Smith, but more importantly, fulfilling the needs of our clients, including the growth and launch of new developments and new homes sites. Vicky is confident in delivering a service tailored to the needs of each developer and vendor, and has a wealth of experience in communicating with and to; the general public, clients, local press and advertising outlets along with strong internal communications. Vicky also takes on a creative role at Mackenzie Smith; writing editorials, blogs and drafting our designs for our campaigns.

vickyj@mackenziesmith.co.uk 01252 597880

Rowena Score, Marketing Administrator

Rowena has joined the Head Office team in a Marketing capacity, with a background in copywriting she offers a fresh take on our property write-ups and blogs. “I am excited to be copywriting for an estate agents and am enjoying the creative element. I enjoy the diversity of property and seeing my work in print, having never worked in an estate agents before, this is a new challenge but one I’m looking forward to getting to grips with! What I find appealing about working at Mackenzie Smith, is that they value a personal approach to customers, and there is a friendliness and approachability to everybody who works here.”



Complaints Procedure for Customers


Branch details:

Opening Hours

Mon - Thurs: 9:00am - 6:00pm
Friday: 9.00am - 5.00pm
Sat - Sun: Closed

E: marketing@mackenziesmith.co.uk


94, Fleet Road Fleet Hampshire GU51 4PA

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