Lettings Department

With an experienced team offering decades of cumulative experience, our team are on-hand to resolve any queries from landlords and tenants alike. The same people you deal with on the phone are the faces you’ll see in our branches.

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I have worked with Andy Travers at the Fleet branch of Mackenzie Smith for many years, during which time he has always provided a very professional and effective letting service. He has sorted any issues that we have had with our property very rapidly and always kept us informed of what is going on. I would have no hesitation in recommending him and the Mackenzie Smith team for any letting requirements that people may have. You can be assured that you will let to quality tenants at the best rate the market has to offer.

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Stuart Lockyer

T: 01252 514000(Fleet) T: 01252 551045(Farnborough)

E: lettings@mackenziesmith.co.uk

Opening hours
Mon – Thurs 8.30am – 6.00pm
Friday 8.30am – 5.00pm
Saturday 9.00am – 4.00pm
Sunday Closed
Address

94 Fleet Road
Fleet
Hampshire
GU51 4PA

Meet the Lettings team

Our lettings team go the extra mile to provide both our tenants and landlords with the best service possible; being qualified ARLA agents makes us knowledgeable in all aspects of lettings.

Tracy Cook, MARLA Lettings Director

Tracy Cook, MARLA

Lettings Director

Trustpilot Reviews

With a career in the property industry spanning over 35 years, Tracy is now a walking and talking encyclopedia on all things property. She first started out her career in the industry at the grand old age of 17 and has gone on to succeed in residential, new homes and land sales. Tracy now deals solely with lettings, which she enjoys for the variety of challenges each day brings.

Away from landlords and tenants, Tracy’s spare time is taken up by her love of MotoGP and a certain Valentino Rossi.

Trust us. You’re in excellent hands.

Tracy Cook, MARLA

Lettings Director

Our experienced team will guide you through all the aspects of letting your home to ensure a smooth tenancy from start to finish.

Jenny Walter Lettings Administrator

Jenny Walter

Lettings Administrator

Trustpilot Reviews

Jenny has a longstanding history within the industry having worked for both independent and corporate agencies for over a quarter of a century. That experience comes in handy on a daily basis, with Jenny responsible for making sure every tenancy agreement runs as smoothly as possible for both landlord and tenant.

When Jenny isn’t at work, she enjoys making the most of the countryside on her doorstep, along with travelling to new places with her husband and miniature schnauzer dog.

Trust us. You’re in excellent hands.

Jenny Walter

Lettings Administrator

The thing I love about my position is meeting different types of people and the long term relationships that come with the role I am in.

Andy Travers Senior Lettings Manager

Andy Travers

Senior Lettings Manager

Trustpilot Reviews

Andrew has been working within the industry since he was 27 years old, starting out as a Junior Negotiator, and working up to Assistant Manager within 4 years. He’s always worked with lettings in the local area, as well as living locally, bringing a wealth of knowledge about the area; both from a lettings perspective and residential.

When Andrew isn’t assisting his clients, he’s a busy Dad to three children aged 5 -16, along with keeping fit and playing football, whilst supporting Arsenal in their efforts

Trust us. You’re in excellent hands.

Andy Travers

Senior Lettings Manager

I enjoy working with professionals that I can learn from, who inspire me and offer challenging opportunities

Francis Williams Senior Lettings Consultant

Francis Williams

Senior Lettings Consultant

Trustpilot Reviews

Working in close proximity to Land, New Homes and Residential Sales professionals, plus with an experienced Marketing Department close by, Francis appreciates the unique opportunity to offer Landlords and Tenants the correct advice whatever their needs.

Outside of work, Francis is busy with three grandchildren, enjoys country walks and has a keen interest in home cooking.

Trust us. You’re in excellent hands.

Francis Williams

Senior Lettings Consultant

ARLA PropertyMark Qualified, Charlene contributes a wealth of knowledge in compliance and legislation to the Lettings Team

Charlene Batts Senior Property Manager

Charlene Batts

Senior Property Manager

Trustpilot Reviews

Charlene began her career in property in 2004, her enthusiasm for the industry having led to her advancement through a variety of roles ever since. With experience in corporate and independent agents, Charlene is a natural fit at Mackenzie Smith, feeling a connection with our goal to treat every client as if they were the only one.

ARLA PropertyMark Qualified, Charlene contributes a wealth of knowledge in compliance and legislation to the Lettings Team and takes great delight is resolving queries, large and small. Her favourite thing about Property Management is the diversity of work it entails, with no two days ever the same.

In her personal life, Charlene is a doting wife and mother to her five year old daughter. She supports South African teams in rugby and cricket, frequently visits Cornwall and is also an avid crafter who enjoys immersing herself in creative projects.

Trust us. You’re in excellent hands.

Charlene Batts

Senior Property Manager

Careers

We appreciate the only way to provide a quality service to our clients is to employ highly skilled and professional staff with the right attitude and personality.

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