Every other week we shine the spotlight on various members of our teams, from Branch Managers, Admin and Weekend staff, to Directors and everyone in between. This week we’re introducing one of our more recent recruits, Alex Cox, Client Manager at Farnborough.

Alex joined us just before Christmas and has quickly settled into agency life at our busy Farnborough branch, where they have just celebrated one of their most successful years to date. Alex has joined us from another local agency and, although a relatively fresh face in the industry, has over 5 years of experience in the local area, bringing plenty of knowledge of the local housing market and a real understanding of the importance to deliver excellent customer service.

Alex worked in retail before choosing to pursue a career in estate agency, “I love working with people and finding solutions to problems. I looked to Mackenzie Smith as they have a reputation as a long standing, independent agent in Farnborough, with a high market share in their branch areas. So far, it’s been a great place to build on my career. From day one, I have felt part of the experienced team in Farnborough; comfortable, but also always on my toes to beat the experienced guys to the phone! It is a big draw for me that all the members of staff at Mackenzie Smith are very experienced in this field, having moved from a local firm and competitor of many of our branches, the grass is definitely greener!”

Getting any sale from offer to completion can be months of rigorous work, but for Alex it’s the highlight of the job. “I once sold a house to someone I knew outside of the industry, who’s Mum ended up being the real driving force behind the purchase. She was quite a jetsetter, so despite building up a great relationship with her, I never met her until the day of completion when I dropped the keys around. It was great to finally put a face to a name, that whole process is the best part of the job for me, especially when it results in a fantastic 5 star review on Trustpilot as it did on that occasion.”

In Alex’s spare time, he likes to play a bit of golf and tennis, but in his daily role, looks forward to the next challenge that awaits. 

If you’d like to speak to Alex and our team at Farnborough about selling your house, or would like any information regarding our services, please contact the Farnborough branch on (01252) 375999 or e-mail farnborough@mackenziesmith.co.uk.