Understanding the local community is vital for any estate agent, whilst we are new to the area, we have been actively selling and letting within Yateley and the surrounding villages for some time, having brought in some experienced local agents to assist in understanding the local market effectively.
Possibly our stand out difference, as an agency, are the people at Mackenzie Smith and the ethos they endeavour to uphold during every transaction. We put a huge amount of pride in our customer service, as it is absolutely crucial in such a challenging and high-pressure sales situation. Most of our staff can speak from experience when they themselves have bought or sold a home, the challenges that can often crop up along the way are where we are able to stand apart; offering knowledge, experience, patience and passion to get a sale through to completion.
When putting together our new team, it was important that they embodied the ideals that Mackenzie Smith strive to achieve, therefore each agent has spent time in a different branch prior to moving to Yateley. Allow us to introduce you to the individuals bringing this unparalleled service to our brand new Yateley branch.
Gavin Fouracre – Branch Manager
Whilst Gavin has only been with us a short while, he brings a wealth of experience with him, having first started his estate agency career in Weybridge, back in 1988. With almost 30 years in the industry, it’s the networking that keeps Gavin motivated. “I love meeting new people and helping them to achieve their moving plans. I’ve also started to really enjoy the photography side, something that I didn’t initially look for in the role, I’m a bit of a perfectionist, so really enjoy this aspect of the job.”
Gavin has helped to sell a wide variety of homes in his time already at Mackenzie Smith, including a number of homes in the Yateley area, which he managed from our other offices in advance of the official branch opening. “As well as stunning countryside, lots of green areas and of course the local lakes, it’s the variety in Yateley that really makes it interesting. There is a really strong community here which is evident in the generations that dwell in the area. I’ve already been involved with first time buyers, families, estates and residential properties before we even opened. I think Yateley is a fantastic and natural addition to our existing branch network. Prior to joining Mackenzie Smith I’d personally used the company to both buy and sell myself so know the standards required and expected by both Vendors and Buyers.”
Kieran Egan – Senior Client Manager
Kieran first joined the Mackenzie Smith team in May, working with our Fleet team on a variety of house sales, including several new homes projects. Even though he has only been with us a short time, he first joined the industry back in 2011 and has since worked with both independents and corporate agencies ranging in size across Sandhurst, Farnham, Farnborough, Camberley and Basingstoke. However, having grown up in Church Crookham, Kieran knew the Mackenzie Smith brand well. “I’ve grown up seeing Mackenzie Smith boards around town, and since being a part of the industry knew it to be run by true estate agents, which I think makes a big difference to the company attitude and approach in comparison to some of the larger corporates I’ve worked with. You know the advice and input you’re receiving comes with years of experience.”
Kieran has been preparing for the move to our Yateley branch for a few months now. “I am really excited to be a part of it. It’s always challenging to be the new agent in town, but provides an excellent opportunity to show why we’re there, what we’re about and to get involved locally. In my mind we offer a high level of service and take a huge amount of pride and enjoyment from engaging with the community, starting with sponsoring the fantastic Cask & Cork festival. We’re an honest team with a hard working approach, and I look forward to presenting our services to the people of Yateley.”
Gavin Fry – Senior Client Manager
Two Gavins, One Branch, but they’re not easily confused. Of the Yateley team, Gavin Fry is the longest standing employee within Mackenzie Smith, having joined our Farnborough branch back in 2015. Gavin has been part of the team there that have seen some great recent success with some of Farnborough’s best months to date. We’ve focused on Gavin Fry in this week’s spotlight article which can be found here, going into a bit more detail with regards to his background and interests. But when it comes to the levels of service offered, this was exactly what led Gavin to a career in the industry. Buying his first home, he was astounded at the lack of support he received from his agent, so from a first hand perspective aspires to offer the best customer service to both our Vendors and Buyers and is very much looking forward to the challenge Yateley offers.
If you’d like to speak to our team at Yateley about selling your house, or would like any information regarding our services, please contact the Yateley branch on (01252) 597900 or e-mail email@example.com.